20 AlixPartners Disruption Index 2023
THE BOTTOM LINE
Too many companies lack a productive
partnership between the business and IT
Often, IT is simply seen as a resource for the business. Business makes the decisions and simply relies on IT to
implement what they've purchased. In other cases, IT doesn't take a productive, collaborative stance with the
business. Sometimes they would rather explain why something won't work because they didn't feel included in
the decision. As a result, the relationship between the two functions turns toxic. Building a collaborative operating
model where both entities are responsible and accountable for the success of tech investments will significantly
improve the win rate for digital investments.