12
DIGITAL | CONSUMERS ARE MUCH MORE INTERESTED IN TECHNOLOGIES THAT STREAMLINE THEIR
EXPERIENCE AND USE ARTIFICIAL INTELLIGENCE MAINLY FOR RESEARCH PURPOSES ONLY
"WHICH OF THE FOLLOWING TECHNOLOGIES OR APPLICATIONS DO YOU USE OR
ARE YOU INTERESTED IN?"
AI Chatbots Push
notifications
Digital
payments
Interactive
presentations Mobile apps
44% 17%
56% 16%
39% 16%
34% 20%
28% 30%
63% 13%
I already use it I don't use it but am open to using it
34%Research places they
plan to travel
22%Create vacation plans
12%Search for better promos and deals
For those that already use Artificial
Intelligence….
Source: AlixPartners 2025 Global Consumer Outlook